FAQs
Find answers to your questions about our products, shipping and more.
General
General
It's boo-ie. “Boo,” like a ghost says.
We're proud to make all of our products in the USA.
You can shop Boie’s Body Scrubbers, Face Scrubbers, and Hook online and in-store at Target!
Boie USA products contain no harmful ingredients. They’re all hypoallergenic and 100% latex and BPA-free.
None of our products are ever tested on animals.
All of our products are vegan. We don't use animal by-products, never test on animals, and are cruelty-free.
It was a tough call, but we have discontinued our oral care line to focus on other products. Keep an eye out for new personal care to love!
Recycling
Recycling
Yes! We only make products that are 100% recyclable. The best way to be sure your Boie USA item is being recycled properly is to send it back to us. We know it's an extra step, but we tried to make it as easy as possible. More on that here.
Unfortunately, a lot of things we put in the recycling bin become waste, that’s why we decided to implement our own return-and-recycle program. It’s the best way to be sure your Boie products are 100% recycled.
We sanitize the products, freeze them, and then break the material down to be incorporated into our bathroom Hooks! The goal is to increase the percentage of recycled material over time and eventually include all products.
Shippings and returns
Shippings and returns
We ship to the United States, Canada, Mexico, Europe, Oceania, and Asia.
Shipping is complimentary on all US orders of $35 or more.
Online orders are shipped from Hebron, Kentucky.
That varies based on weight and location. For details, check out the table here!
We'll email you a tracking number once your order is processed.
Domestic orders typically process in 1 to 2 business days and can take up to 5 business days to arrive. Orders sent with priority shipping arrive 1 to 2 days after processing.
If you're not fully satisfied with our products, we accept returns for a full refund within 30 days of ordering. See the full policy here.
We're sorry you didn't love your order. Email us at help@boieusa.com and we'll help you sort it out! See our full policy here.
Subscriptions
Subscriptions
It’s easy! Simply choose the amount of products you need and at what monthly interval you’d like them delivered. You can choose to receive your items every 3, 4, or 6 months.
Your subscription will renew automatically at your chosen monthly interval.
You will be billed at the time of purchase and your items will be shipped just like our other products. You will then be billed again when your subscription renews at your chosen interval.
We'll be sad to see you go, but you can cancel or change your subscription at any time before your plan automatically renews and ships. Email us at help@boieusa.com if you need assistance.
Body Scrubbers
Body Scrubbers
Our Body Scrubber and Face Scrubbers are made from an extremely durable material called thermoplastic elastomer. It sounds intense, but it’s just a material that combines the flexibility of silicone with the durability of thermoplastic. The result is super soft, 100% recyclable, and latex and BPA-free.
Our products contain no harmful ingredients. They’re all hypoallergenic and 100% latex and BPA-free.
Our products are super durable and can all be cleaned with soap and water! Just be sure to get in between the bristles and rinse thoroughly.
We recommend you replace your Boie Body Scrubber and Face Scrubber every six months.
All of our skincare products are hypoallergenic and antimicrobial. They are safe for sensitive skin or those with conditions like eczema, psoriasis, or keratosis pilaris. Many customers say our Scrubbers help diminish KP and soothe itchy, dry skin.
Face Scrubbers
Face Scrubbers
Our Face Scrubbers and Body Scrubbers are made from an extremely durable material called thermoplastic elastomer. It sounds intense, but it’s just a material that combines the flexibility of silicone with the durability of thermoplastic. The result is super soft, 100% recyclable, and latex and BPA-free.
Our products contain no harmful ingredients. They’re all hypoallergenic and 100% latex and BPA-free.
Our products are super durable and can all be cleaned with soap and water! Just be sure to get in between the bristles and rinse thoroughly.
We recommend you replace your Boie Face Scrubber and Body Scrubber every six months.
The Face Scrubber is antimicrobial, hypoallergenic, and safe for all skin types. Many customers have reported an improvement in their acne, smoothness, and overall appearance and texture.
Hook
Hook
We’re so excited to say that we are now using products collected through our recycling return program to create new things! The Hook is made from thermoplastic elastomer–a combination of recycled Boie products and new material. It has the flexibility of silicone and the durability of thermoplastic. The result is super soft, 100% recyclable, and latex and BPA-free.
We recommend rinsing and patting it dry first, as this helps make it even stickier. Then, just press it to your shower wall, bathroom mirror, or any shiny surface. Hold it for a few seconds and you’re good to go!
All of our products are super durable and can be cleaned with soap and water! Just pat it dry before re-sticking.
Our Hook is extremely durable. So if it isn’t showing signs of wear, keep using it!
General
General
It's boo-ie. “Boo,” like a ghost says.
We're proud to make all of our products in the USA.
You can shop Boie’s Body Scrubbers, Face Scrubbers, and Hook online and in-store at Target!
Boie USA products contain no harmful ingredients. They’re all hypoallergenic and 100% latex and BPA-free.
None of our products are ever tested on animals.
All of our products are vegan. We don't use animal by-products, never test on animals, and are cruelty-free.
It was a tough call, but we have discontinued our oral care line to focus on other products. Keep an eye out for new personal care to love!
Recycling
Recycling
Yes! We only make products that are 100% recyclable. The best way to be sure your Boie USA item is being recycled properly is to send it back to us. We know it's an extra step, but we tried to make it as easy as possible. More on that here.
Unfortunately, a lot of things we put in the recycling bin become waste, that’s why we decided to implement our own return-and-recycle program. It’s the best way to be sure your Boie products are 100% recycled.
We sanitize the products, freeze them, and then break the material down to be incorporated into our bathroom Hooks! The goal is to increase the percentage of recycled material over time and eventually include all products.
Shippings and returns
Shippings and returns
We ship to the United States, Canada, Mexico, Europe, Oceania, and Asia.
Shipping is complimentary on all US orders of $35 or more.
Online orders are shipped from Hebron, Kentucky.
That varies based on weight and location. For details, check out the table here!
We'll email you a tracking number once your order is processed.
Domestic orders typically process in 1 to 2 business days and can take up to 5 business days to arrive. Orders sent with priority shipping arrive 1 to 2 days after processing.
If you're not fully satisfied with our products, we accept returns for a full refund within 30 days of ordering. See the full policy here.
We're sorry you didn't love your order. Email us at help@boieusa.com and we'll help you sort it out! See our full policy here.
Subscriptions
Subscriptions
It’s easy! Simply choose the amount of products you need and at what monthly interval you’d like them delivered. You can choose to receive your items every 3, 4, or 6 months.
Your subscription will renew automatically at your chosen monthly interval.
You will be billed at the time of purchase and your items will be shipped just like our other products. You will then be billed again when your subscription renews at your chosen interval.
We'll be sad to see you go, but you can cancel or change your subscription at any time before your plan automatically renews and ships. Email us at help@boieusa.com if you need assistance.
Body Scrubbers
Body Scrubbers
Our Body Scrubber and Face Scrubbers are made from an extremely durable material called thermoplastic elastomer. It sounds intense, but it’s just a material that combines the flexibility of silicone with the durability of thermoplastic. The result is super soft, 100% recyclable, and latex and BPA-free.
Our products contain no harmful ingredients. They’re all hypoallergenic and 100% latex and BPA-free.
Our products are super durable and can all be cleaned with soap and water! Just be sure to get in between the bristles and rinse thoroughly.
We recommend you replace your Boie Body Scrubber and Face Scrubber every six months.
All of our skincare products are hypoallergenic and antimicrobial. They are safe for sensitive skin or those with conditions like eczema, psoriasis, or keratosis pilaris. Many customers say our Scrubbers help diminish KP and soothe itchy, dry skin.
Face Scrubbers
Face Scrubbers
Our Face Scrubbers and Body Scrubbers are made from an extremely durable material called thermoplastic elastomer. It sounds intense, but it’s just a material that combines the flexibility of silicone with the durability of thermoplastic. The result is super soft, 100% recyclable, and latex and BPA-free.
Our products contain no harmful ingredients. They’re all hypoallergenic and 100% latex and BPA-free.
Our products are super durable and can all be cleaned with soap and water! Just be sure to get in between the bristles and rinse thoroughly.
We recommend you replace your Boie Face Scrubber and Body Scrubber every six months.
The Face Scrubber is antimicrobial, hypoallergenic, and safe for all skin types. Many customers have reported an improvement in their acne, smoothness, and overall appearance and texture.
Hook
Hook
We’re so excited to say that we are now using products collected through our recycling return program to create new things! The Hook is made from thermoplastic elastomer–a combination of recycled Boie products and new material. It has the flexibility of silicone and the durability of thermoplastic. The result is super soft, 100% recyclable, and latex and BPA-free.
We recommend rinsing and patting it dry first, as this helps make it even stickier. Then, just press it to your shower wall, bathroom mirror, or any shiny surface. Hold it for a few seconds and you’re good to go!
All of our products are super durable and can be cleaned with soap and water! Just pat it dry before re-sticking.
Our Hook is extremely durable. So if it isn’t showing signs of wear, keep using it!