Find answers to your questions about our products, shipping and more.
On average, the bristles on a Boie USA toothbrush will last up to two times longer than a traditional nylon-bristled toothbrush.
The bristles on the Boie USA toothbrush are made of a rubber-like material called thermoplastic elastomer. TPE combines the properties of rubber (soft and pliable) with the benefits of thermoplastic. The result is a flexible and recyclable material.
Yes! Both our handle and head are made from BPA-free materials.
No, they do not.
The Boie USA Toothbrush handle falls under recycling code number 5.
The Boie USA Replacement head fall under recycling code number 7.
Please note that not all local waste facilities have the capability to recycle these materials. Because of that, we also run an in-house return and recycle program! You can ship your used toothbrush and replacement heads directly to us, we'll then forward them to our partners who have full recycling capabilities for all of our products. Please email us at firstname.lastname@example.org for more information.
Yes! Please don't skip this step.
The bristles on our toothbrush are comparable to a soft-bristled toothbrush.
All of our products are made domestically in the United States.
Yes! We've had dentists tell us they love the fact that our bristles can double as a tongue cleaner.
We do not test any of our product on animals.
Our toothbrush was designed to brush regular tooth surfaces, though we do have customers with braces who use the Boie USA toothbrush regularly.
Positively charged ions in silver are attracted to the negative charges on the bacterial membrane. Those ions help punch holes into the bacterial membrane until the cell is destroyed.
Not yet, though we do plan to introduce a smaller sized toothbrush very soon!
We are always iterating by improving the design and functionality of our products.
The new 2.0 toothbrush has thinner bristles and a sturdier handle. We have also removed the 'dimpled' area around the head of the toothbrush.
Please click here to see our country and weight based shipping rates.
Within the United States, we offer free shipping on orders above $20 USD.
On average, an order placed within the United States can take 1 to 2 business days to process and another 3 to 5 business days to arrive at its destination.
If you placed an order and have chosen to select the priority shipping option, your order will take 1 to 2 business days to process and another 1 to 2 business days to arrive at its destination.
We ship to the United States, Canada, Mexico, Europe, Oceania and Asia.
For orders being shipped within the United States, we partner with USPS.
For international orders, we partner with UPS Mail Innovations. Once the package is in the country it is being shipped to, UPS Mail Innovations will transfer your package over to the local post service.
All of the orders placed on our online store are fulfilled by our fulfillment center in Brooklyn, New York.
Once you place your order, we will send you an email with your tracking number. Please remember to give it a day or two before the tracking information begins to update.
Yes, you can! Please click here to see our subscription plans.
We accept Visa, MasterCard, American Express, PayPal and Amazon Payments.
No, the Boie USA toothbrush is currently only sold online.
Please email us at email@example.com
Click here to read our return policy.